Posted 25 January 2024, 1:09 am EST
Hi Team,
We have a license with annual maintenance, we need a call with support team to explain the issue and get it solved, what is the procedure to set up a call?
Thanks
Forums Home / ActiveReports / General Discussion
Posted by: devendra.a.shinde on 25 January 2024, 1:09 am EST
Posted 25 January 2024, 1:09 am EST
Hi Team,
We have a license with annual maintenance, we need a call with support team to explain the issue and get it solved, what is the procedure to set up a call?
Thanks
Posted 25 January 2024, 6:09 am EST
Hi Devendra,
You may create a ticket on the Support portal, explaining your issue along with necessary attachments like error message(s), a sample that replicates the issue, sample data, etc., so that we can investigate the issue and schedule a call if required.