Professional License Issue

Posted by: alemanreyeskevin on 1 August 2018, 1:23 pm EST

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    Posted 1 August 2018, 1:23 pm EST - Updated 30 September 2022, 3:55 pm EST

    Hello Everyone

    I have installed Active Reports v.11.1 9726.0, it worked perfectly about 6 months, but today; When I started Active Reports Designer it sends an error,

    I have Professional license activated

    I have tried unistall and reinstall active reports but it didn’t work

    I probed restoring my PC and it didn’t work

    I have desactivated the license and activated again with GrapeCity Licence Manager

    and it didn’t work

  • Posted 2 August 2018, 2:09 am EST

    Hello,

    Could you please the share the screenshot of the license manager? Also, is this error occurs only with “ActiveReports Designer” or with all inbuilt applications or tools?

    Thanks

  • Posted 2 August 2018, 11:16 am EST - Updated 30 September 2022, 3:55 pm EST

    Hello, this is the screenshot of License manager, it occurs with Active Reports Designer and with tools in Visual Studio, it sends an error: License cannot be confirmed

  • Posted 3 August 2018, 3:08 am EST

    Hello,

    I have created a case on S1 to get some key related information. You can login to S1(https://supportone.componentone.com/) with your forum account.

    Thanks

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