Active reports just says "rendering" after upgrade to 16.0.2 from 14

Active reports just says "rendering" after upgrade to 16.0.2 from 14

Posted by: stalasila on 2 May 2022, 1:32 pm EST

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  stalasila

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  Posted 2 May 2022, 1:32 pm EST - Updated 30 September 2022, 4:26 pm EST

  Hello,
  
  We recently upgraded to the latest version(16.0.2) of Active Reports from version 14. Now the webpage just says Rendering and does not load the web viewer or report. Please see the attached screenshot.

  

  922×876 1.16 KB

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  dushyant.sharma

  

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  Posted 4 May 2022, 6:02 am EST

  Hello,

  Since this is a duplicate case of the same issue created on the MySupport page of your account (https://www.grapecity.com/my-account/my-support/case/CAS-30995-N7K6T1), We have provided a response and would request you to continue the conversation there on that thread to avoid any confusion.

  Regards,
  
  Dushyant Sharma