ActiveReports 11 Licence Error after deployment or IIS Reset or Stop and Start

Posted by: renu.ap on 14 June 2018, 9:43 am EST

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    Posted 14 June 2018, 9:43 am EST

    Hi,

    I have a web application which uses HTML WebViewer for displaying reports. After deployment in DEV/QA server we are facing following licence error.

    License for the WebViewer cannot be found. To continue using ActiveReports 11, contact GrapeCity at ActiveReports.Sales@grapecity.com or Order Online. 
    Please send any questions or comments regarding ActiveReports 11, or our other products to activereports.support@grapecity.com.
    

    This error occurs only one time after deployment or IIS Reset or Stop and Start website. Multiple times reproduced same issue with stop and start website. It works after first time.

    We are using RPX files for loading and displaying reports. We generated licence DLL using ApplicationLicenseGenerator.4.0.exe and placed under BIN folder of website.

    Please help me to fix the issue.

  • Posted 15 June 2018, 1:48 am EST

    Hello Renu,

    Could you try “WebKeyGenerator.exe.” instead of “ApplicationLicenseGenerator.4.0.exe” to licensed your web application

    1:From the C:\Program Files (x86)\GrapeCity\ActiveReports 12\Tools folder, run the WebKeyGenerator.exe.

    2:In the dialog that appears, click Copy.

    3:In your project web.config file, between the opening and closing tags (or in place of them, if they are empty) paste the web key so that it looks like the following.

    
    <configuration>
    <appSettings>
    <add key=" ActiveReports 12 License" value="Generated Web Key" />
    </appSettings>
    </configuration>
    
    

    Hope it helps.

    Thanks,

    Mohit

  • Posted 15 June 2018, 7:04 am EST

    Looks like it is working now. Thank you.

  • Posted 18 June 2018, 8:59 am EST

    Could you please explain why this setting is needed ? Because we have other web applications which are running fine with licence file generated from ApplicationLicenseGenerator.4.0.exe.

  • Posted 19 June 2018, 4:56 am EST

    Hello,

    This setting is needed when you have medium trust application.

    Thanks,

    Mohit

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