Convert to AR 14 process failing

Convert to AR 14 process failing

Posted by: mtag on 28 August 2020, 2:56 pm EST

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  mtag

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  Posted 28 August 2020, 2:56 pm EST

  My AR 14 upgrade process fails with the error "Unable to uninstall Grapecity ActiveReports.14.1.17790 because Grapecity ActiveReports.Export.Excel.14.1.17790 (and several other DLLs w same version number) depend on it.

  Why is the program trying to uninstall v14? I’m trying to upgrade to v14.

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  mohitg

  

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  Posted 31 August 2020, 12:42 am EST

  Hello,

  Could you please try with the latest version of the AR14.1:
  
  http://cdn.grapecity.com/ActiveReports/AR14/Hotfixes/ActiveReports-v14.1.20413.msi

  Thanks,
  
  Mohit

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  mtag

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  Posted 31 August 2020, 8:16 am EST

  problem fixed, thank you