Hitting refresh button doesn't load the report fully

Hitting refresh button doesn't load the report fully

Posted by: stalasila on 10 September 2021, 9:24 am EST

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  stalasila

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  Posted 10 September 2021, 9:24 am EST - Updated 30 September 2022, 4:32 pm EST

  Hello,

  We recently upgraded to AR15. Like the new layout and report options, but hitting the “Refresh” button inside the report panel does not refresh the whole report. Please see the attached screenshot.

  Thank you
  
  

  

  899×763 22.1 KB

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  stalasila

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  Posted 10 September 2021, 10:04 am EST

  Is there a way to just hide the “Refresh” button? I don’t see the point of it.

  Thank you

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  mohitg

  

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  Posted 20 September 2021, 3:10 am EST

  Hello,

  I am not able to reproduce the refresh button. It renders the same number of page after clicking on ‘Refresh’ button. Could you please provide me sample so that I can replicate the issue at my end.

  Also, you can remove the refresh button using the following code:
  
  viewer.toolbar.desktop.removeItem(‘$refresh’);
  
  https://www.grapecity.com/activereportsnet/docs/v15/online/using-js-viewer.html

  Thanks,
  
  Mohit