PDF Export missing .bmp image if file size is larger

PDF Export missing .bmp image if file size is larger

Posted by: mattn on 8 June 2021, 5:15 pm EST

• 

  mattn

  • Post Options:
  • Link
    Copy

  Posted 8 June 2021, 5:15 pm EST

  When exporting to a PDF if the report has an .bmp image that is too large it won’t be included in the export. I don’t know what that size limit is but I know that a 10MB file is fine and a 44MB file is not.
  
  Does anyone know of a file size restriction for exporting to a PDF? The viewer and printing works fine.
  
  Currently running AR 14.2

• 

  mohitg

  

  • Post Options:
  • Link
    Copy

  Posted 9 June 2021, 2:11 pm EST

  Hello,

  There is no restriction in PDF file. Could you please tell which report are you using also? Also, are you using bmp of 40 MB size in a report?

  Thanks,
  
  Mohit

• 

  mattn

  • Post Options:
  • Link
    Copy

  Posted 10 June 2021, 2:13 pm EST

  Hi,
  
  It is a page report. We are using the bmp to allow the users to “attach” a terms page to a sales order form. We embed an image so it appears as part of the report. This is done this way to support legacy functionality. Hope this explanation helps a little.
  
  Thanks,
  
  Matt

• 

  mohitg

  

  • Post Options:
  • Link
    Copy

  Posted 11 June 2021, 2:24 pm EST

  Hello,

  I am able to replicate the issue at my end. Could you please share the report with us so that I can reproduce the issue at my end. You can share the report using any drive.

  Thanks,
  
  Mohit

• 

  mattn

  • Post Options:
  • Link
    Copy

  Posted 14 June 2021, 10:55 am EST

  I can share it but I’m not familiar with “any drive”. Can you give me some direction on how to get you the file. Thanks!

• 

  mohitg

  

  • Post Options:
  • Link
    Copy

  Posted 15 June 2021, 1:16 am EST

  Hello,

  Can you upload the file at the following link:
  
  https://www.dropbox.com/request/1f3lIGrFFWmTy4pziGPv

  Thanks,
  
  Mohit

• 

  mattn

  • Post Options:
  • Link
    Copy

  Posted 16 June 2021, 11:01 am EST

  Thanks! I just uploaded the report and the bmp that they are using for the last page.

• 

  mohitg

  

  • Post Options:
  • Link
    Copy

  Posted 17 June 2021, 2:44 am EST

  Hello,

  I am unable to use the report as I don’t have the data source at my end. I checked your image in my report but its export successfully.

  Can you please share the DB so that I can run the sample at my end. Also, check after installing the latest version from the following installer:
  
  https://www.grapecity.com/activereportsnet/download

  Thanks,
  
  Mohit

• 

  mattn

  • Post Options:
  • Link
    Copy

  Posted 21 June 2021, 8:40 am EST

  Thanks for trying it on your end! I’ll get up the the latest version and see if that helps. What version did you try it on so I can make sure I’m on the same page. Thanks!

• 

  mohitg

  

  • Post Options:
  • Link
    Copy

  Posted 21 June 2021, 12:34 pm EST

  Hello,

  I am using AR 15.1.5 at my end.

  Thanks,
  
  Mohit