Report Settings dialog layout

Posted by: BenAndMarsha on 11 April 2018, 8:33 am EST

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    Posted 11 April 2018, 8:33 am EST - Updated 30 September 2022, 6:23 pm EST

    When I am on the “Report Settings” dialog box, in the “Printer Settings” tab, the display is garbled.

    The other tabs “Styles”, and “Global Settings” are also garbled.

    The only tab that displays correctly is “Page Setup”

    I’ve closed and restarted Visual Studio, but no help.

  • Posted 11 April 2018, 8:56 am EST

    Additional information:

    Windows 10

    Dell XPS 15 9560

    LG 24UD58-B 24-Inch 4K UHD IPS External Monitor

    Resolution: 3840 x 2160

    Text scale: 225%

  • Posted 12 April 2018, 10:09 am EST

    Unfortunately I don’t have a 4k monitor here to verify the issue, but I did test it on a 24inch (1080) monitor with 175% Text scaling, but couldn’t replicate the issue. Could you please test it with 100% scaling and also on a 1080 monitor and share your observations with us.

    Thanks

  • Posted 12 April 2018, 12:44 pm EST

    Yes, changing the resolution to 1080 at 100% fixed the issue, so whenever I need to change the Report Settings, I’ll need to change the resolution, make the changes, and then change it back.

    Do you anticipate a fix to this resolution problem from ActiveReports?

    HBH

  • Posted 13 April 2018, 2:51 am EST

    I have forwarded your issue to our development team for review and will let you know once I get an update from them. (Tracking Id - 257084)

  • Posted 13 April 2018, 5:22 am EST

    The issue is related to VisualStudio being unaware of the Dpi change. Please refer to the following link where this issue is explained with a workaround - http://www.visualstudioresources.com/2017/01/13/running-visual-studio-or-setups-with-dpi-virtualization-dpi-unaware-on-high-dpi-displays/.

    I’ve attached a powershell script which will make VisualStudio Dpi aware and the issue with the ReportSettings Dialog won’t occur.

    Hope it helps

    SwitchVS2017DPI-aware.zip

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