Unable to install Active reports

Unable to install Active reports

Posted by: shubhamaa064 on 7 June 2019, 4:53 am EST

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  shubhamaa064

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  Posted 7 June 2019, 4:53 am EST - Updated 30 September 2022, 5:42 pm EST

  I am unable to install Active reports. It requires .net framework but is already installed on my system. Please help

  

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  mohitg

  

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  Posted 7 June 2019, 5:30 am EST

  Hello,

  Could you please share the which .Net Framework is installed on your system. Please refer to the following link:
  
  https://smartdoc.zendesk.com/hc/en-us/articles/205232308-How-to-check-your-NET-Framework-version

  Also, please share the environment detail with us:
  
  Exact OS version:
  
  Bit:
  
  AR Version:

  Thanks.

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  shubhamaa064

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  Posted 7 June 2019, 6:19 am EST - Updated 30 September 2022, 5:42 pm EST

  

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  The operating system is windows 7 64 Bit and AR version is v13.1.16872.0

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  mohitg

  

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  Posted 7 June 2019, 6:23 am EST

  Hello,

  Please Share the screenshot of the following key:
  
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

  Also, are you using Windows 7 or Windows 7 Sp1?

  Thanks.

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  shubhamaa064

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  Posted 7 June 2019, 6:47 am EST - Updated 30 September 2022, 5:42 pm EST

  I am using windows 7 service pack 1

  

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  mohitg

  

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  Posted 7 June 2019, 6:49 am EST

  Hello,

  It seems that 4.6.2 FW is not installed on your system. Could you please check after installing the 4.6.2 FW in your system. You can download the same from the following link:
  
  https://dotnet.microsoft.com/download/dotnet-framework/net462

  Thanks.

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  shubhamaa064

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  Posted 11 June 2019, 1:34 am EST - Updated 30 September 2022, 5:42 pm EST

  Thank you so much it worked. But still facing issue with Visual Studio 2017 unable to create active report project under reporting section .

  

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  mohitg

  

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  Posted 11 June 2019, 2:25 am EST

  Hello,

  AR13 supports minimum .Net framework 4.6.2. Could you please retry after changing it to 4.6.2 instead of 4.5.2

  Thanks.