C1Live Error

Posted by: mhamilton on 6 August 2021, 6:01 pm EST

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    Posted 6 August 2021, 6:01 pm EST - Updated 4 October 2022, 7:44 am EST

    Getting the following error when I open C1Live

    Unable to connect to the Web Service, error was:

    The request failed with an empty response.

    Is there a new version and if so how do I update?

  • Posted 9 August 2021, 12:20 am EST

    Hello,

    The C1Live is now in the maintenance mode and to update and install the control, it is recommended to use the ComponentOneControlPanel utility.

    You can install the utility from the given link and update the installed version:

    https://www.grapecity.com/componentone/download

    If you face any issues then please let us know.

    Regards,

    Prabhat Sharma.

  • Posted 9 August 2021, 10:32 am EST

    Thank you! I knew it was something simple I was doing wrong. I appreciate the help!

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