Cannot Activate Component with serial number

Cannot Activate Component with serial number

Posted by: hrvoje on 10 September 2017, 12:22 pm EST

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  hrvoje

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  Posted 10 September 2017, 12:22 pm EST

  I bough't and downloaded component one studio enterprise today form site www.componentsource.com (ver 2008).
  
  I had previous version (not licensed) installed on my computer.
  
  Now, i uninstalled previos version and installed new fresh one. During installation it didn't ask me for seral number.
  
  When installation process finished, i opened new project and try to create form with ribbon component.
  
  New window pop up and ask me to Purchase, Activate or Register.
  
  I clicked on Activate and filled form with serial number, pressed OK button but nothing happend. (Nag screen appears every time i build application.)
  
  I just can't activate it.
  
  What should I do!

  I registered product on componentone web site.

  Please help.

• 

  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi,

  There are 2 possible problems that could cause this. Both are easy to solve.

  1. You might actually have a license on your machine from your previous installation. If so, you will need to remove that license (see this article for help: http://helpcentral.componentone.com/Article.aspx?ID=1906) and then re-activate your controls.

  2. If you don't have an old license on your machine, you will need to get the c1licensing.exe file and put it in your bin directory. You can get the file here: http://prerelease.componentone.com/dotnet20/c1licensing/2008-t1/C1Licensing2_2.0.20081.5.zip and place it in this directory: C:Program FilesComponentOne Studio.NET 2.0bin

  If neither of these work, please contact our support team for further assistance.

  Thanks!

• 

  hrvoje

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  Posted 10 September 2017, 12:22 pm EST

  The second approach worked for me.

  Thank You.

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  jellis

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  Posted 10 September 2017, 12:22 pm EST

  I have exactly the same problem, and neither approach worked for me. We have purchased 3 licenses and connat validate any of them.

  I have a call in to support since friday last week - all they have done so far is request my license numbers. This is very poor C1.

  We have even gone so far as to clean build a machine, reinstall everything from scratch and our licence keys will still not install.

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  jellis

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  Posted 10 September 2017, 12:22 pm EST

  just tried this again - used license bomber, started a new project, activated it and was told it had activated.

  great! opened my existing project, right clicked on a flexgrid, sleected about... licensed... great!

  Compiled the release exe, ran it... guess what? ComponentOne FlexGrid nagscreen for flexgrid. What is going on?

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  hrvoje

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  Posted 10 September 2017, 12:22 pm EST

  Same thing happened to me.

  I did folowing:

  I opened new blank project. Then, added Component One controls to Form and compiled. After that, licence file is generated. No nagscreen.

  I copied content of this llicence file to licence file in my existing project. After compiling my existing project everything worked fine.

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  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi jellis,

  I am going to see if I can track down your support issue and find out where the problem lies. I am very sorry that you are having so much difficulty.

  EDIT - looks like the support team sent a resolution yesterday (4/29) for this issue - 1382-45. please contact me if that didn't resolve the issue. Thanks!

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  ssehovic

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  Posted 10 September 2017, 12:22 pm EST

  Hi

  I have the same problem here!?!?!

  Opend new vb.net window form project.

  Draged C1Button component after that popup window aperas with activation button.

  If I enter my serial # I get error about wrong license key!?!?!

  That is frustrating and my work is on hold because of that!!!

  I have tried all suggestions from support email but no help.

  What to do?

  Is there a simple solution to that nightmare?

  Best regards,

  ss

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  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi Sinisa,

  I sent you an email through the forums. If you don't get it, please email me directly - my contact info is below. There is not one solution to this issue but the most common problems are

  -not having the C1Licensing.exe file in your Bin directory (if that is the case, you can download it here: http://prerelease.componentone.com/dotnet20/c1licensing/2008-t1/C1Licensing2_2.0.20081.5.zip

  -not having the updated license installed on your machine (if that is the case, create a new project and drop a new control on the form. if you get an activation error or licensing error, enter your new license key)

  -problem with your serial number. if this is the case i will need to know your serial number to fix the issue.

  thanks!

  John Franco
  
  

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  mjtaylorh

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  Posted 10 September 2017, 12:22 pm EST

  I am not sure if people are describing what I am going through but it is all very similar. I started this job a few months ago. My machine was built from scratch and every thing was installed new. I can use the C1 controls on my machine through the VS2008 desktop IDE but when I Publish my web site to a server I get the nag screen for the menu control but not the grid. I have the C1Licensing.exe file in my bin dir. I have also added the serial number through the IDE but I can't make it happy on the production server. In my Toolbox I can see controls for drag-and-drop like C1WebGrid and C1WebMaskEdit but NOT the menu. Is this a clue? It doesn't show on other machines here but I think I am the only one using the C1 menu.

  I also tried uninstalling then reinstalling but no help (article ID 1906).

  I have version 2.0.20071.150 of C1.Web.Command.2.dll if that helps.

  I just updated to version 2.0.20073.170 - no help. License no worky.

  Added licenses.licx file. Now worky. The entry into the licenses.licx is almost identical to the directive at the top of the .aspx file. Why is it ignored in the .aspx file? Why even have it there?

  Is the inside of a dog's mouth cleaner than a humans?

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  stevemettraux

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  Posted 10 September 2017, 12:22 pm EST

  "Both are easy to solve." ... are you kidding ? even your webteam has licensing problems (see : http://www.burningbox.com/divers/componentone_licence_bug.jpg )

  i tried both solutions but the components refused my new license number...

  i am trying to uninstall everything from c1 and start again... i seems that i do that many times a year... (soon it will be easier to buy components somewhere else...)

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  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi mjTaylorh,

  The controls need the license.licx file in order to verify that they are licensed. I am glad to hear that you got your problem resolved. For some reason, VS2008 does not automatically create the license.licx file when you add a component to a web application - this is a known Microsoft issue that impacts everyone who does licensing this way. See http://helpcentral.componentone.com/Article.aspx?ID=1912 for details.
  
  

  Thanks again for your feedback.
  
  

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  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi stevemettraux,

  I am very sorry to hear that you are having so much trouble.
  
  

  I am not sure why the components are not accepting your license number. I checked the serial # that we have in our database (renewed yesterday 5/7) and it appears valid. Please send me an email or submit a support incident so we can investigate further (http://www.componentone.com/Support/SubmitIncident.aspx). We will need to know some more details about the problem - what component and version you're trying to license, where you see the error, etc.
  
  

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  bjorn-ahlstedt

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  Posted 10 September 2017, 12:22 pm EST

  I have downloaded the file C1Licensing.exe (v2.0.20081.5) and placed correctly into the bin folder. I also have run the C1LiveUpdate utility beforehand to update the controls to their latest release versions, again in the bin directory - not installed in GAC.
  
  
  
  When I then create a dummy application to Activate product and put in my Activation Key on the Activate Product popup, I get the error;

  "An attempt was made to load a program with an incorrect format. (Exception from HRESULT : 0x8007000B)"

  Debug Details;
  
  "See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

  ************** Exception Text **************
  
  System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
  
  at C1LicensingSpace.c1sac.CheckProductKey(String A_0, UInt16 A_1, UInt16 A_2)
  
  at C1LicensingSpace.f.d()
  
  at C1LicensingSpace.d.g()
  
  at C1LicensingSpace.b.b(String A_0, String A_1, String A_2)
  
  at C1LicensingSpace.c.a(String A_0)
  
  at C1LicensingSpace.c.b(String A_0)
  
  at C1LicensingSpace.c.a(Object A_0, EventArgs A_1)
  
  at System.Windows.Forms.Form.OnLoad(EventArgs e)
  
  at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
  
  at System.Windows.Forms.Control.CreateControl()
  
  at System.Windows.Forms.Control.WmShowWindow(Message& m)
  
  at System.Windows.Forms.Control.WndProc(Message& m)
  
  at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
  
  at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

  ************** Loaded Assemblies **************
  
  mscorlib
  
  Assembly Version: 2.0.0.0
  
  Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
  
  CodeBase: file:///E:/WINDOWS/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll

  C1Licensing
  
  Assembly Version: 2.0.20081.5
  
  Win32 Version: 2.0.20081.5
  
  CodeBase: file:///E:/Program%20Files%20(x86)/ComponentOne%20Studio.NET%202.0/bin/C1Licensing.exe

  System.Windows.Forms
  
  Assembly Version: 2.0.0.0
  
  Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
  
  CodeBase: file:///E:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

  System
  
  Assembly Version: 2.0.0.0
  
  Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
  
  CodeBase: file:///E:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

  System.Drawing
  
  Assembly Version: 2.0.0.0
  
  Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
  
  CodeBase: file:///E:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

  ************** JIT Debugging **************
  
  To enable just-in-time (JIT) debugging, the .config file for this
  
  application or computer (machine.config) must have the
  
  jitDebugging value set in the system.windows.forms section.
  
  The application must also be compiled with debugging
  
  enabled.

  For example:

  When JIT debugging is enabled, any unhandled exception
  
  will be sent to the JIT debugger registered on the computer
  
  rather than be handled by this dialog box."

  I am guessing that since my key is a renewal key it is longer than the normal key, is there a way around activating all products?

  
  
  

  
  
  I did submit a support incident, but it is since gone down, so thought this would be the quickest way.
  
  
  
  Many thanks,
  
  Bjorn Ahlstedt

• 

  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi Bjorn (and all),

  If you are on a 64-bit operating system you will need to use a new version of C1 Licensing. It is attached to this message and can also be found here: http://prerelease.componentone.com/dotnet20/c1licensing/2008-t2/C1Licensing2_2.0.20082.6.zip

  2008/05/204726_C1Licensing2_2.0.20082.6.zip
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  bjorn-ahlstedt

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  Posted 10 September 2017, 12:22 pm EST

  Perfect John, worked and just in time for the weekend.
  
  

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  amesoft

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  Posted 10 September 2017, 12:22 pm EST

  Is there a problem between developing on 64-bit and deploying onto 32-bit system?

  I get the " **Evaluation version ... " message on the website when I build a website on Vista 64 bit with VS 2008 and deploy on Windows Server 2003 32 bit. The message doesn't come up when I deploy the same website built with VS2005.

  In VS2008 I created the licenses.licx file manually and used Build Runtime Licesnses option to build App_Licenses.dll. Still that doesn't resolve the issue on the server. Please help!

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  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi amesoft,

  Do you get the evaluation message when you view the website on your 64-bit Vista machine? I would try that, and also double-check that the licenses.licx file is correct (no comma at the end of the line, for example). As far as I know, there is no issue with developing on 64-bit and deploying on 32-bit... the only known issue with 64-bit machines is activation, and that issue is solved by using v6 or later for c1licensing.exe

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  steve-ironsmrm-co-uk

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  Posted 10 September 2017, 12:22 pm EST

  Hi I have a newly installed Windows Vista 64 bit machine with VS2008, I installed the 2008 v2 controls using my serial with no problems, or that's what I thought. When I try and run the Live update, I am told that I can only download them as Evaluation versions, and in my projects all I see is the eval nag messages. I tried using the latest Licensing file and tried creating a new project and adding the controls from scratch, the only option I have in the About is to Deactivate my license wich as it tells me I am not seems a little odd.

  Can you help please I have lots of sites using these controls and no way to maintain them now.

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  c1_johnf

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  Posted 10 September 2017, 12:22 pm EST

  Hi Steve,

  Did you enter your serial number for 2008v2 when you ran the installer? The installer would not prompt for a license if there was a previously installed license on your machine, so it's possible that is what happened, but the installed license is not current.

  Try deactivating the controls using your current license key and then reactivating them. That should fix things.

  Thanks!
  
  

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  asad67777.aa

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  Posted 10 March 2018, 4:03 pm EST

  Sometimes this type of error happens because the key which you are using to activate the component has expired or used by several users so try to use a valid key to activate windows 10 help.
  
  http://howtogethelpinwindows10.co/