ComponentOne has many problems with his license system

Posted by: stevemettraux on 10 September 2017, 12:22 pm EST

  • Posted 10 September 2017, 12:22 pm EST

    Many times a year I end up having problems with License Popup showing in front of me or worse in front of my customers.

    You guys are really good at doing components but your license system is really the mess... That's why the forum is filled with messages complaining about that...

    And the worse is that even your own team cannot handle license problems. After renewing today my license I saw this on your site :

    ** This is an evaluation copy of C1WebReport.

    You can get a licensed copy from www.componentone.com.

    you can see a partial printscreen under :

    http://www.burningbox.com/divers/componentone_licence_bug.jpg

    Please do something about this license feature... It's a nightmare everytime...

    Steve

  • Posted 10 September 2017, 12:22 pm EST

    Hello all,

    Attached is our license help document. This file has step by step fixes for any problem that occurs with our licensing system. Please read through this and follow the steps to fix your exact problem. If you have any questions, or concerns, please feel free to reply and I'll be more than happy to continue working with you on this issue.

    Thanks,

    -Steve

    2008/09/208747_ComponentOne Licensing and Activation - Customer FAQ.zip
  • Posted 10 September 2017, 12:22 pm EST

    I also have the same problem. It is truely frustrating.

  • Posted 10 May 2018, 3:43 am EST

    Same problem here, It doesn’t make sense to deal with it every time you update the version

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