Hostnames changed

Posted by: system on 1 July 2025, 6:11 am EST

  • Posted 1 July 2025, 6:11 am EST

    We have a “ActiveReportsJS Single Deployment – Annual” licence setup with one hostname and 2 test hostnames.

    Our hostnames on our test environments have changed and we need to update the 2 test hostnames on our licences to match them.

    How should we do that?

    Kind regards

  • Posted 2 July 2025, 8:04 am EST

    Hi Jimmy,

    Sure, we could see two licenses on your profile, one for v4 and one for v5. Can you please confirm which version of the license you want to update the hostnames?

    Also, please share the old hostnames and the ones you want to update them with.

    Please Note: As this is a public forum, if you do not prefer to share your host names here you can create a ticket in our support portal here: https://developer.mescius.com/my-account/my-support which is private and only visible to you [Please make sure to select the product as ActiveReports.NET so the concerned team can reach you out].

    Regards,

    Anand

Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels