Installer not working

Installer not working

Posted by: tosch on 24 June 2019, 3:19 am EST

• 

  tosch

  • Post Options:
  • Link
    Copy
  • Jump To Answer

  Posted 24 June 2019, 3:19 am EST - Updated 30 September 2022, 1:50 pm EST

  I’m trying to install spread 12 on a new machine. When I start the installer and accept the license agreement I can’t continue.
  
  Definitively have internet connection.

  I tried V11 and V12 and it’s the same issue.

  

  890×619 34.2 KB

• 

  Ruchir.Agarwal

  

  • Post Options:
  • Link
    Copy

  Posted 25 June 2019, 5:53 am EST

  Hi Thomas,

  Can you try to download the offline installer and trying installing Spread.Net through it.
  
  Download Link: https://cdn.grapecity.com/SpreadNET/installer/12.0.20191.0/offlineDownload_Full.zip
  
  If you still face the issue, please share your environment information.

  Best wishes,
  
  Ruchir

• 

  tosch

  • Post Options:
  • Link
    Copy

  Posted 25 June 2019, 8:08 am EST

  Offline installer works fine, so my case is resolved at this moment.

  Thomas