Need information on the old ticket which was placed in SupportOne

Need information on the old ticket which was placed in SupportOne

Posted by: krishna.vajja on 4 March 2021, 6:19 am EST

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  krishna.vajja

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  Posted 4 March 2021, 6:19 am EST

  Hi,

  Previously, we posted a query on SupportOne and below is posted ticket link.

  https://supportone.componentone.com/home/casedetail/454804.

  We are not able to access the link any more. So please help us on how to access this and look into the conversation.

  Thanks,
  
  Krishna.

  Please

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  jitender.yadav

  

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  Posted 5 March 2021, 3:28 am EST

  Hi Krishna,

  You can still open your old cases in read-only mode.
  
  If you need to create a new case, you can post it on the new Support page:
  
  https://www.grapecity.com/my-account/my-support​​​​​​​

  Regards,
  
  Jitender