Flexsheet - Export is slow

Posted by: talaber on 29 May 2019, 4:51 pm EST

  • Posted 29 May 2019, 4:51 pm EST

    Hello.

    Exporting documents with wijmo is very slow, for example document with around 1000 rows export/save takes around 55 seconds. Test document is in attachment and here is video link: https://ufile.io/zmrlm10e.

  • Posted 29 May 2019, 4:54 pm EST

    Here is test document:

    Dc.zip

  • Posted 30 May 2019, 5:25 am EST - Updated 3 October 2022, 8:03 pm EST

    Hi,

    We are sorry for the inconvenience, we are unable to replicate the issue with the provided Excel file and provided steps with the following System configuration.



    Please share your system configuration on which you are trying to export and the page is getting unresponsive.

    Regards,

    Manish Gupta

  • Posted 31 May 2019, 4:51 am EST - Updated 3 October 2022, 8:03 pm EST

    Thank you here is information. If you need more information I can test it on other systems too…

  • Posted 3 June 2019, 10:32 am EST

    Hello,

    Thanks for the information. Could you please check with the i7 processor with 8th generation.

    Most likely this issue seems because of Browser performance based on the System resources. Since my system is i7 - 8th generation, the records gets exported successfully but for your system, it gets failed.

    We are going to forward this issue to the concerned team for further investigation.

    Regards,

    Manish Gupta

  • Posted 4 June 2019, 3:24 am EST

    Thanks we will check performance on various cpu-s and inform you about results.

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