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C1Schedule Control missing from Main Form in VB Project

Posted by: graham on 15 April 2018, 1:28 am EST

  • graham

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    Posted 15 April 2018, 1:28 am EST - Updated 4 October 2022, 2:49 am EST

    Without any knowledge of how, the C1Schedule Control has gone missing from my Project’s Main Form.

    This is causing Null Exceptions.

    I have tried to add the Control back into the Form and I get the enclosed Image Error message.

    Your advice is URGENT please?

    416×526 9.48 KB

  • Ruchir.Agarwal

    Posted 16 April 2018, 2:06 am EST

    Hello Graham,

    Thank you for sharing the screen-shot of error.

    This is most likely to happen when the version already referenced in your project and the version you are trying to add from Toolbox are different and hence the Visual-Studio prevents that, since the project already have the same dll of some other version. So we suggest you to ensure that the same version of the control(C1Schedule) is loaded in the toolbox and referred in your project.

    To see the version of the items in the Visual Studio Toolbox, move your mouse over any control of Studio for WinForms and a tool tip with the version information will appear. To get the version of your referenced assemblies you should expand the References of your project, click any dll and press F4, this will display the property window which contains information about the version of the file.

    Basically you need to make both versions of the assemblies match. To do the same, there are a few options:

    1. Remove all versions of C1 assemblies from your computer and install just the latest one. Then update your project references to this particular version. This should fix all issues by replacing the assemblies in your GAC and Toolbox.
    2. Update the items in your Toolbox to the latest version installed on the machine.
    3. Change the referenced assemblies in your project to match the ones in your Toolbox.

    Hopefully this should resolve the issue for you.

    Regards,

    Ruchir Agarwal

  • graham

    Posted 17 April 2018, 4:43 am EST

    This whole incident is Bizarre!

    The Version I have and is Licensed is 4.0.20163.226

    These files reside in C:\Program Files (x86)\ComponentOne\Apps\v4.0

    Then there are Files in C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0

    These files are Version 4.0.20163.212.

    Please advise on your Draconian Licensing System changes needed before I through it ALL in the bin.

    That is what is getting loaded into the Toolbox.

  • Ruchir.Agarwal

    Posted 18 April 2018, 3:32 am EST

    Hello Graham,

    We regret the inconvenience you are facing due to this issue.

    The version difference between C:\Program Files (x86)\ComponentOne\Apps\v4.0 and C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0 is probably because you might be have updated just the WinForms Edition using C1Live and might have left updating Application and other Other products. To bring the Apps version to the same version as WinForms, please open C1Live application from location “C:\Program Files (x86)\ComponentOne\C1Live” and update Application and Other products too.

    Now. to resolve the issue, could you please confirm the ComponentOne version installed over your machine. For this please open C1Live and share the version mentioned under column “Installed version”, this will reflect the C1 version installed over your machine. Specifically, this should be the version referenced everywhere.

    However, if this is not the case and if VS Toolbox contains different version assembly then we request you to please reset the Toolbox and re-add items from the location C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0 or if your project contains any different version assembly, please replace that assembly with the one from location C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0

    Regards,

    Ruchir Agarwal

  • graham

    Posted 18 April 2018, 3:51 am EST - Updated 4 October 2022, 2:49 am EST

    I need to get some resolution to this Bizarre issue of the missing C1Schedule Control that has lived on my MainForm for many years!

    Attached is an Image of my Licensed C1Schedule Control.

    The DLLs for this Licence are located in C:\Program Files (x86)\ComponentOne\Apps\v4.0

    .

    The earlier Version of these DLLs (4.0.20163.212) that were update using C1Live are located in C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0

    These are the Files that are getting loaded into the Toolbox.

    These files shouldn’t even exist when they are updated by C1Live.

    What in the world is going on here and how do I get this fixed?

    How do I get my original Formatted C1Schedule back into the MainForm?

    This is an * "URGENT "

    issue. Please address it accordingly.

    [/b]

  • Ruchir.Agarwal

    Posted 18 April 2018, 6:39 am EST

    Hello Graham,

    We understand the criticality of the issue for you.

    We also understand that your project references dlls from location C:\Program Files (x86)\ComponentOne\Apps\v4.0, which contain the updated dlls. Whereas, the VS toolbox

    references the dlls from C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0, which are still pointing to an old version.

    To resolve this, please allow us to help you.

    Since the Winforms Edition is old, please update it (WinForms Edition) using C1Live, to the latest version as per your license validity and in a way that WinForms Edition and Applications and other products points to the same version in C1Live. Once this is done, please remove all C1 dlls from your VS project and re-add them but from the location C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0

    If above does not help, please share screen-shot of C1Live showing the WinForms Edition version and Applications and other products version.

    Thanks,

    Ruchir Agarwal

  • graham

    Posted 19 April 2018, 2:13 am EST - Updated 4 October 2022, 2:49 am EST

    Ruchir,

    We are not on the same Page here!

    C1Schedule has gone missing from my MainForm. Nowhere to be seen. Very mysterious.

    But if I Add a new C1Schedule Control (4.0.20163.226) it will be named C1Schedule1 and when I attempt to change the Name to C1Schedule, the attached message Dialog appears.

    Now, there is no C1Schedule Control listed in the Form’s Controls. So it hasn’t “slipped” off the form. It has gone missing and yet the Form still thinks it exists.

    The Versioning issue is another thing. The missing C1Schedule Control is the MAJOR issue to be resolved. Interesting to note that C1Calendar Control remains on the MainForm with the correct Version.

    Please advise further.

    Regards, Graham.

  • Ruchir.Agarwal

    Posted 20 April 2018, 9:53 am EST

    Hello Graham,

    I am investigating further on this and discussing this issue with the concerned person.

    I will be back soon with some information/solution.

    Thank you for your patience.

    Regards,

    Ruchir Agarwal

  • Ruchir.Agarwal

    Posted 21 April 2018, 2:01 pm EST

    Hello,

    I am discussing your case with the developers. I will get back to you as soon as they share a resolution to this issue [Tracking ID: 318530]

    Thanks,

    Ruchir

  • Ruchir.Agarwal

    Posted 22 April 2018, 12:40 pm EST

    Hello Graham,

    What VisualStudio version are you using? Is it that you created this project in some old VS version and are now opening it in a newer one?

    Also, there might be some issue in product installation/C1Live, since the product installation folder has old version in it. So, since you have license for build version 226, could you please download this exact version from the following place and replace files in installation folder C:\Program Files (x86)\ComponentOne\WinForms Edition\bin\v4.0

    http://prerelease.componentone.com/dotnet40/c1winforms/2016-t3/C1WinForms.4_4.0.20163.226.zip

    If still the issue remains intact, we request you to zip the project and share it with us for investigation.

    Note: If you have any privacy issues regarding sharing the application here, then you could share the same using: https://supportone.componentone.com

    Regards,

    Ruchir Agarwal

  • graham

    Posted 22 April 2018, 6:03 pm EST - Updated 4 October 2022, 2:50 am EST

    I’m using VS2013 and have been for some time.

    1813×998 147 KB

    The file is the correct version and in the correct location.

    I have opened a Support issue and sent the Zip file there.

    You will find it under the Subject of C1Schedule4 Missing and for your attention.

  • Ruchir.Agarwal

    Posted 23 April 2018, 9:21 am EST

    Hello,

    We have responded to the case you created over the portal. Please refer the same and respond there accordingly.

    Thanks,

    Ruchir Agarwal

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