Can't install WinForms 2020.2

Can't install WinForms 2020.2

Posted by: aes-7d98L on 31 August 2020, 12:26 pm EST

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  aes-7d98L

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  Posted 31 August 2020, 12:26 pm EST

  I get: Something went wrong while reading Products list…
  
  I see that there was a similar post which is now unavailable:
  
  https://www.grapecity.com/forums/c1-studio/error-running-controlpanel.
  
  Currently 2020.1 is installed (WinForms edition), no proxy server.
  
  Any solution to this? Thx

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  aes-7d98L

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  Posted 31 August 2020, 12:37 pm EST

  Full Error Text:

  Could not connect to https://prod-cdn.grapecity.com/c1installer/webinstaller/data/c1controlPanel.json.
  
  Something went wrong while reading Products list.
  
  Please check below.
  
  Unexpected character encountered while parsing value: . Path ‘’, line 0, position 0.
  
  If you are running behind a proxy, please change the following in the app.config file.
  
  ProxyUrl=“your_proxy_url”
  
  ProxyUser=“your_proxy_username”
  
  ProxyPassWrd=“your_proxy_password”

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  aes-7d98L

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  Posted 31 August 2020, 12:53 pm EST

  When I get the JSON prod list from that URL, it validates as valid JSON. So I’m not sure what else to try - perhaps the error refers to a URL value in the JSON Thx

  JSON starts with…

  {
  	"Root": [{
  		"HelpLink": "https://grapecity.wistia.com/medias/4bz3sgkqt8",
  		"LatestNewsLink": "https://gcpkg.blob.core.windows.net/c1installer/webinstaller/c1latest.txt",
  		"Products": [{
  			"GroupOrder": [{
  				"Name": "Desktop",
  				"Order": 1
  

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  prabhat.sharma

  

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  Posted 1 September 2020, 12:38 am EST

  Hello Gregory,

  Sorry for the inconvenience caused.
  
  Please download the updated ComponentOneControlPanel utility from the given link:
  
  https://prod-cdn.grapecity.com/c1installer/Installers/2020v2/ComponentOneControlPanel_20202.1.12.exe

  And try installing the controls through it.
  
  If you still face any issue then please let us know.

  Regards,
  
  Prabhat Sharma.