Chart3D Axes Suddenly Got Very Thick

Posted by: jpeddy on 21 October 2021, 1:32 pm EST

  • Posted 21 October 2021, 1:32 pm EST - Updated 3 October 2022, 10:55 pm EST

    The Chart3D on one of my applications has gone haywire over the past 2 days. There were no code changes at all or version updates but the axes are now being drawn so thick that the chart is nearly completely obscured (at least it seems like the axis thickness). I attached a picture. Anyone know what’s going on here/seen this before?

    Thanks,

    John

  • Posted 22 October 2021, 4:57 am EST

    Hi John,

    This issue was caused after a recent windows update and its fix will be available with the upcoming release i.e. 2021v3. We have arranged a private build on the support case, please continue the thread there [CAS-26170-B3V8S3].

    Regards

    Avnish

  • Posted 3 November 2021, 4:47 am EST

    Hi everyone,

    please let me know how can I access corresponding private build, cause we experience the similar problem after windows update.

    Best regards,

    Roman.

  • Posted 3 November 2021, 5:11 am EST

    Hi Roman,

    You can get the builds from the link given below:

    https://www.dropbox.com/s/dyif72h8i9zwz0l/C1WinForms-FW452_4.5.20212.527.zip?dl=0

    Regards

    Avnish

  • Posted 3 November 2021, 7:03 am EST

    Hi,

    thanks for your support.

    if it’s possible, please create build also under Framework 4.0

  • Posted 3 November 2021, 7:31 am EST

    Hi,

    You can download the NetFramework 4.0 build from the link given below:

    https://www.dropbox.com/s/mjnbkibixwkky2y/C1WinForms-FW4_4.0.20213.530.zip?dl=0

    Regards

    Avnish

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