FlexChart tooltip flickering when using 125% DPI on Win 10 build 1809

FlexChart tooltip flickering when using 125% DPI on Win 10 build 1809

Posted by: mhamilton on 22 February 2019, 5:31 pm EST

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  mhamilton

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  Posted 22 February 2019, 5:31 pm EST

  Hello,

  I have an issue where the data point tooltips of a FlexChart are flickering on a maximized application near the right side of the screen only. If you look at my attached example and click one of the blue points near the right side of the screen the tooltip will flicker. This only occurs when the DPI is set above 100% (125% in my case) and only on Windows 10 build 1809 or newer.

  Thanks,
  
  Michael
  
  FlexChart_Tooltip_Issue.zip

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  basant.khatiyan

  

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  Posted 25 February 2019, 2:45 am EST

  Hi Michael,

  We could replicate the issue even for 100% DPI & older Win-10 builds. So, we are sorry to let you know that it is a bug in control. However, we have escalated it to the development team (TFS ID: 368218) and will let you know once it is fixed or we get an update on it.

  Thanks & Regards,
  
  Basant.

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  mhamilton

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  Posted 26 February 2019, 5:42 pm EST

  Thank you for the support!

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  basant.khatiyan

  

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  Posted 31 July 2019, 12:48 am EST

  Hi Michael,

  Sorry for the delay. However, the issue has been fixed now and you can get the latest builds from “http://prerelease.componentone.com/dotnet40/c1winforms/2019-T2/C1WinForms.4_4.0.20192.375.zip” or alternatively use C1Live utility (http://helpcentral.componentone.com/nethelp/c1live/) to update the C1Studio for WinForms.

  Thanks,
  
  Basant