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Posted by: emil-draganregalbeloit-com on 27 September 2017, 9:14 pm EST
emil-draganregalbeloit-com
Posted 27 September 2017, 9:14 pm EST
We received several complaints in the last several days from out users indicating that some of the grids in the application are not shown. All complaints received came from Windows 10 users (I suspect 64-bit, but I do not have confirmation). At least one of the reports came from a touch-screen laptop.
Our application uses C1FlexGrid with product and file version 4.6.20123.749.
Has anyone else encounter this issue?
Thanks.
emil-draganregalbeloit-com
Posted 27 September 2017, 9:14 pm EST
Screenshot…
manindrag
Posted 27 September 2017, 9:14 pm EST
Hi Emil,
Unfortunately, I have not encountered this symptom using the latest version 4.0.20172.271
on the following environments. Please see the attached screen shot for you reference.
Could you please check with the latest release build, which you may download from here:
http://prerelease.componentone.com/dotnet40/c1winforms/2017-t2/C1WinForms.4_4.0.20172.271.zip
http://prerelease.componentone.com/dotnet20/c1winforms/2017-t2/C1WinForms.2_2.0.20172.271.zip
Regards,
+Manindra
ruchir-agarwalgrapecity-com
Posted 27 September 2017, 9:14 pm EST
Hello Emil,
Just as Manindra, we too could not reproduce the issue at our end in Win10 + VS2017 environment, neither with the same build version as your’s nor with the latest C1 release build version “4.0.20172.271”. Therefore, we suspect that the issue might be related to your application.
Could you please share your application or a stripped version of your application replicating the issue, so that we may test the issue at our end and help you better.
Regards,
Ruchir Agarwal
emil-draganregalbeloit-com
Posted 27 September 2017, 9:14 pm EST
I cannot reproduce it, either, but I had seen screenshots from 3 different customers showing the same issue. The WPF counterpart control works fine.
ruchir-agarwalgrapecity-com
Posted 27 September 2017, 9:14 pm EST
Hi Emil,
Since you too could not observe the issue, the issue might be related to specific environment(s). Therefore in order to proceed further we would need the complete details of the customer’s environment, who are facing this issue(OS Version, VS version, etc).
Regards,
Ruchir Agarwal
emil-draganregalbeloit-com
Posted 27 September 2017, 9:14 pm EST
There are additional complaints coming thru. It appears that Windows 10 Version 1703 (Creators Update) broke the application.
ruchir-agarwalgrapecity-com
Posted 27 September 2017, 9:14 pm EST
Hello Emil,
We tried running a simple application (consisting of multiple C1FlexGrid controls) on Windows 10 Creators Update (Version 1703) but we could not observe any issue at our end.
In order to investigate on the source of the issue we would need to replicate the issue at our end. Therefore we request you to please share the complete environment details of your customer who are facing this issue. Also, we would need your application or a stripped version of your application to proceed further.
Thanks,
Ruchir Agarwal
ruchir-agarwalgrapecity-com
Posted 27 September 2017, 9:14 pm EST
Hi,
The case has been escalated as a Bug {Tracking ID: 274549}.
We will update this thread once this issue is fixed.
Regards,
Ruchir Agarwal
lorinkundert
Posted 27 September 2017, 9:14 pm EST
I have seen this issue depending on which Insider Preview for Win 10 the user has, also as often as Visual Studio is updated there are likely some problems that will come up from time to time. This combination (Win 10 Insider Preview and Visual Studio 2017) is a moving target as both are upgraded quite a lot.
ruchir-agarwalgrapecity-com
Posted 27 September 2017, 9:14 pm EST
Hello,
The issue was already forwarded to the Development Team and they have confirmed it as a Bug in C1FlexGrid. We will update you once the issue is fixed.
Regards,
Ruchir Agarwal
franz.czotscher
Posted 28 November 2018, 11:30 am EST - Updated 4 October 2022, 1:52 am EST
Dear Component-One Team,
i still have this problem. I am running Windows 10 with Version 10.0.17134. Die Version of the the C1FlexGrid I am using is 4.0.20181.296.
The Problems already occurs at designtime:
In the blue marked space u can see a C1Flexgrid in a FlowlayoutPanel not showing. The Grid is Docked on it´s parent ( the FlowLayoutPanel). The visible Grid below is a C1Flexgrid docked on it´s parent ( SplitContainer).
Maybe more informations help with the analyse-process:
In the more complex application I am working on, the grid happens to disapear always when the user shrinks the size of the FlowLayoutPanel (runtime). On FowLayoutPanel_SizeChanged I can “make the grid apear” by calling Grid.BringtToFront() but at the same time another control in the FlowLayoutPanel disapears instead. (This on the other side wont work in a simple test-project I descriped first).
Can you please tell me, the state of the bug-fixing. Unfortunately i only can see the date of the day this post were opened.
Regards,
CT
