FlexReport SuperLabel Not Rendering Correctly

FlexReport SuperLabel Not Rendering Correctly

Posted by: paul.mcquillin on 25 April 2025, 2:39 pm EST

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  paul.mcquillin

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  Posted 25 April 2025, 2:39 pm EST

  Hi,

  I have a flex report file with the following fields set up. Several users have reported that these fields, which should show html formatted content, are not being show. Instead the fields are showing as a red exclamation mark. We have not been able to replicate the issue locally. Does anyone know why this may be happening and how it can be resolved.

  Thanks,
  
  Paul

  <Item type="C1.Win.FlexReport.CustomFields.4.5.2,C1.Win.FlexReport.CustomFields.SuperLabel">
          <Name>Field3</Name>
          <Section>GroupFooter1</Section>
          <Left>15</Left>
          <Top>2202</Top>
          <Width>8985</Width>
          <Height>420</Height>
          <AutoHeight>CanGrow</AutoHeight>
          <Text>[Payment Information]</Text>
          <Calculated>true</Calculated>
          <CustomProperties />
        </Item>
        <Item type="C1.Win.FlexReport.CustomFields.4.5.2,C1.Win.FlexReport.CustomFields.SuperLabel">
          <Name>Field6</Name>
          <Section>GroupFooter1</Section>
          <Left>15</Left>
          <Top>2700</Top>
          <Width>8985</Width>
          <Height>465</Height>
          <AutoHeight>CanGrow</AutoHeight>
          <Text>[Invoice Notes]</Text>
          <Calculated>true</Calculated>
          <CustomProperties />
        </Item>

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  uttkarsh.matiyal

  

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  Posted 28 April 2025, 5:06 am EST

  Hello Paul,

  We’re sorry but we could not replicate the behavior at our end. We think the behavior might be occurring due to some specific HTML text used in the SuperLabel.
  
  Could you please update the attached sample or share a stripped-down version of your sample for further investigation? Also, please test the behavior with the latest version as well (2024v2-700) and share your observations with us.

  Sample: FlexReport_SuperLabel.zip

  Regards,
  
  Uttkarsh.