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Posted by: kbj on 12 December 2022, 4:58 pm EST
kbj
Posted 12 December 2022, 4:58 pm EST - Updated 12 December 2022, 5:03 pm EST
When I click the Print button on the ribbon menu of a landscape report, the following print dialog appears:
Which
Note that:
The top banner reads "Printing from Win32 application - Print
The orientation is set to Portrait
And there is "no preview available
How can I:
Set the banner to something else
have the orientation set to my report’s orientation
have a preview or don’t show the preview panel
-Kingman
wknauf
Posted 13 December 2022, 6:49 am EST
Hi Kingman,
you use Win 11 22H2 I assume? It seems the new print dialog is broken and a predefined orientation is not applied. You can reproduce it even using MS Paint - if you set the orientation using the “Page setup” menu item, it will not be applied to the print dialog.
Best regards
Wolfgang
wknauf
Posted 13 December 2022, 6:57 am EST
Hi Kingman,
you use Win 11 22H2 I assume? It seems the new print dialog is broken and a predefined orientation is not applied. You can reproduce it even using MS Paint - if you set the orientation using the “Page setup” menu item, it will not be applied to the print dialog.
So I assume it is not an issue of C1. But I did not find any hints on the web.
Here is a workaround to restore the old form: https://www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/
Best regards
Wolfgang
prabhat.sharma
Posted 14 December 2022, 6:52 am EST
Hello Kingman,
We are investigating on this and will get back to you with the updates soon.
Regards,
Prabhat Sharma.
prabhat.sharma
Posted 15 December 2022, 4:20 am EST
Hello Kingman,
It seems the issue is not specific to C1 controls but we are still getting in touch with the development team to look into this. And we will let you know the updates soon.
[Internal Tracking ID: C1WIN-28772]
@Wolfgang, thanks for your help.
Regards,
Prabhat Sharma.
