Out of Memory Exception loading a PDF - FlexViewer

Out of Memory Exception loading a PDF - FlexViewer

Posted by: mramirez on 19 May 2020, 3:19 am EST

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  mramirez

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  Posted 19 May 2020, 3:19 am EST

  Using version 4.0.20201.416.

  Memory error when loading a pdf, only occurs in pdfs generated with crystal report.

  The screen goes blank and memory goes up until the error occurs. Test the attached document.

  Thanks.
  
  test.zip

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  prabhat.sharma

  

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  Posted 20 May 2020, 4:09 am EST

  Hi Manuel,

  Thanks for the PDF.
  
  We too can face the issue in loading this into FlexViewer so we have escalated this to the developers and will let you know once we get any update on this from their end.
  
  [Internal Tracking ID: 436626]
  
  

  Regards,
  
  Prabhat Sharma.

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  mramirez

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  Posted 4 June 2020, 5:09 am EST

  Hi,

  I urgently need this functionality for my project, I would like to know when it will be solved. Is there any solution to avoid this error?
  
  Otherwise I will have to change to another library. Thank you.

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  prabhat.sharma

  

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  Posted 5 June 2020, 12:16 am EST

  Hi,

  We are getting in touch with the developers for the updates and will let you know soon.

  Regards,
  
  Prabhat Sharma.

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  prabhat.sharma

  

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  Posted 7 June 2020, 11:44 pm EST

  Hello,

  The issue has been fixed in 4.5.2.20201.425 builds and now you can successfully load pdf generated with crystal report in the FlexViewer successfully.
  
  You can download the builds from the given link:
  
  http://prerelease.componentone.com/hotfixes/dotnet/C1WinForms-452_4.5.20201.425.zip

  Regards,
  
  Prabhat Sharma.