Problem with ribbon in a themed window

Problem with ribbon in a themed window

Posted by: mike on 7 October 2019, 7:01 pm EST

• 

  mike

  • Post Options:
  • Link
    Copy
  • Jump To Answer

  Posted 7 October 2019, 7:01 pm EST

  Given:

  • a window is themed with C1ThemeController and has a C1Ribbon on it
  • the ribbon is minimized (meaning only the tab tops are showing)
  • one of the tabs has a RibbonToggleButton

  Problem:

  when the tab is dropped down, if you assign a SmallImage to the RibbonToggleButton on any of the tabs, the tab folds up and is not shown anymore.

  This only happens with a themed ribbon.

• 

  jitender.yadav

  

  • Post Options:
  • Link
    Copy

  Posted 9 October 2019, 3:26 am EST

  Hi,

  I could not observe the issue you’ve described with the attached sample. Can you please modify the sample if it’s missing anything else?

  Also, it would be helpful if you can make a small video demonstrating the steps you take when the issue is observed.

  ThemedRibbon_ToggleButton.zip

  Thanks,
  
  Jitender

• 

  mike

  • Post Options:
  • Link
    Copy

  Posted 9 October 2019, 9:52 pm EST

  Ok I missed a condition: the button has to be in QAT for this to happen.

  ThemedRibbon_ToggleButton.zip

  Take the attached. Right click on the button and add it to QAT. Hit the “Min/Max” button to minimize the ribbon. Then try to open a tab.

  Note: this does not happen if it is button. Only if it is a togglebutton.

• 

  jitender.yadav

  

  • Post Options:
  • Link
    Copy

  Posted 10 October 2019, 2:32 am EST

  Hi,

  Thanks, I can see it now. Also, I was able to observe the issue with a button as well.

  We’ve asked the developers to look into this issue [Internal Tracking ID: 401449].
  
  We’ll let you know when we get an update from them.

  Regards,
  
  Jitender

• 

  jitender.yadav

  

  • Post Options:
  • Link
    Copy

  Posted 10 October 2019, 4:15 am EST

  Hi,

  This is by-design. In your Tick event you’re changing the SmallImage. When the SmallImage is changed C1Ribbon needs to calculate the required size for the tabs. For this purpose, the ribbon is collapsed.

  Regards,
  
  Jitender

• 

  mike

  • Post Options:
  • Link
    Copy

  Posted 10 October 2019, 8:47 am EST

  1. It doesn’t happen for button - IF the smallimage that is assigned is the same exact size as the smallimage being replaced. It does happen for togglebutton even if the smallimage is same size.

  (see attached file)

  2. It doesn’t happen for non-themed ribbons. Do those not need to calculate the required size for the tabs?

  ThemedRibbon_ToggleButton.zip

• 

  jitender.yadav

  

  • Post Options:
  • Link
    Copy

  Posted 11 October 2019, 1:54 am EST

  Hi,

  Thanks for the detailed explanation for the scenarios. We’re discussing these with the developers. I’ll update this thread once we get more information.

  Regards,
  
  Jitender

• 

  mike

  • Post Options:
  • Link
    Copy

  Posted 8 December 2019, 3:57 pm EST

  Any update on this? We updated to 4.0.20193.393 - it is still happening.

• 

  jitender.yadav

  

  • Post Options:
  • Link
    Copy

  Posted 9 December 2019, 12:18 am EST

  Hi,

  The issue is not fixed in v3 release. The fix will be available in the next hotfix.

  Regards,
  
  Jitender

• 

  prabhat.sharma

  

  • Post Options:
  • Link
    Copy

  Posted 17 March 2020, 8:47 am EST

  Hi Mike,

  The issue has been fixed in 2020V1 release and now when repeatedly setting Image to a button, ribbon tabs are not collapsed immediately in a minimized ribbon.

  Please upgrade your controls to the latest version to use this feature.

  Regards,
  
  Prabhat