Posted 21 November 2018, 7:13 am EST
Renewing license
Posted by: tobyschlank on 21 November 2018, 7:13 am EST
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Posted 21 November 2018, 7:16 am EST - Updated 4 October 2022, 1:53 am EST
The image is attached here.
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Posted 22 November 2018, 1:19 am EST
Hi,
This issue may occur because of the following reason:
Your machine is licensed with old version key and this key is expired in 2014. Now, if you have installed the latest version over the same machine, the nag screen for the expired key appear.Please try to deactivate the currently activated key on your machine and store this key somewhere to use later, if required. After deactivating the key, please contact our sales team and ask them to provide a trial key for the latest version. You can find their contact details below:
https://www.grapecity.com/en/contactNow, activate the new trial key on this machine to evaluate the products.
Alternatively, if you are willing to evaluate C1 controls, you should get a new machine on which C1 is never installed earlier.
Thanks,
Pragati -
Posted 23 November 2018, 4:00 am EST
Thanks for your reply.