TreeMap not support high dpi?

TreeMap not support high dpi?

Posted by: dung.itcdt on 17 August 2023, 10:19 pm EST

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  dung.itcdt

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  Posted 17 August 2023, 10:19 pm EST - Updated 17 August 2023, 10:24 pm EST

  I’m using a monitor with a QHD (2560x1440) resolution and the monitor’s scale setting is 150%.
  
  At this time, the content in the title cannot be displayed.

  This is when I don’t enable DPI Awareness, it shows but the control is blurred.

  

  2560×1368 269 KB

  When I enable DPI Awareness

  

  2562×1369 81.4 KB

  Why is this control not supported by DPI?

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  aastha.gupta

  

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  Posted 18 August 2023, 2:39 am EST

  Hi Le Dung,

  Unfortunately, we could not replicate the issue on our end. We have attached the output images for your reference. (See DPIAware.zip)

  We request you please update your controls to the latest version (6.0.20232.611), if not already. In case the issue still exists after updating the controls, please tell us the exact steps you followed to enable DPI awareness.

  In addition to this please provide the following details so that we could replicate the issue on our end:

  1. VS version
  2. OS version
  3. Regional settings
  4. Are you working on a VM?

  Thanks & Regards,
  
  Aastha

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  dung.itcdt

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  Posted 18 August 2023, 2:43 am EST - Updated 18 August 2023, 6:49 am EST

  Hi Aastha,
  
  You can see in your attachment, the TITLE is not displayed

  Thanks & Regards

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  aastha.gupta

  

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  Posted 21 August 2023, 9:22 am EST

  Hi Le Dung,

  We are sorry for misunderstanding the issue as we could not observe the exact difference in the titles from the snapshots that were provided.

  We appreciate your efforts in bringing this issue to our notice. We have raised this concern to our developers with an internal tracking ID: C1WIN-30980.

  We will keep you informed and provide an update once we receive a response from them.

  Thanks & Regards,
  
  Aastha

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  aastha.gupta

  

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  Posted 4 September 2023, 5:12 am EST

  Hi Le Dung,

  As per the information provided by the developers, the issue will be fixed in the next build(2023v3).

  For the time being, you can consider making updates to the constructor in the “Header.cs” file within the BaseExplorer project of the FlexChartExplorer solution, as demonstrated in the code below, in order to resolve the issue:

  public Header()
  {
      InitializeComponent();
      AutoSize = true;
  }

  Thanks & Regards,
  
  Aastha